InMotion Hosting – A Comprehensive Review of Its Features, Performance, and Pricing

Updated on: 17th Apr 2025

InMotion is a web hosting company based in Los Angeles, California, with a main office in Denver, Colorado. InMotion prides itself on giving customers the best experience possible, both with its service and its support if they have any problems.

How do they do this? Well, InMotion treats its staff well, as happier staff tend to give better service to their customers. Also, staff need a minimum of 160 hours of internal training before manning any form of support. This means all staff will know almost everything InMotion offers.

Overall, there are two data centres where InMotion can host your WordPress sites. The data centres are in Los Angeles and Ashburn, near Washington DC in Virginia. Since 2010, InMotion has made a conscious effort to go green.

Does InMotion offer good hosting?

InMotion’s plans;

InMotion offers several WordPress hosting plans. Overall, there are six plans in total. Every plan includes similar features, some more than others. Generally, the dearer the plan, the more features you will receive. With every WordPress Hosting plan, customers will receive a free domain, unlimited bandwidth, email accounts, and a free SSD, which can enhance performance. PHP 7 is also supported with every plan.

WordPress comes pre-installed with all its plans, free backups, and free SSL. This is to increase security on your WordPress sites and encrypt all personal data entered within them. So, this means all InMotion plans could and would be great for e-commerce websites. An application roll-back, which allows you to roll back your WordPress application to a previous version, is also included alongside automatic WordPress updates and auto plugin and theme updates.

WP-1000’s

The first plan offered by InMotion out of their six plans is their cheapest plan. This plan is called the WP-1000 plan, meaning the first WordPress Plan, and would be perfect for smaller blog-type websites. This plan only supports up to 20,000 visitors a month, so it is great for smaller websites. One staging site is included in this plan. This allows you to test and preview updates, themes, and other changes on your site without affecting what the user sees on the other end.

This plan starts at $5.99/£4.80/€5.52 a month, considering what you get for your money. It is on offer from $8.99. Within this cost, you also gain 24/7/365 US support and the cPanel control panel, which is the main control panel many people are familiar with. 40GB of disk space is also included in this plan.

WP-2000’s

The second plan offered by InMotion is their most popular plan. It is called the WP-2000 plan, meaning the second WordPress plan. With this plan, users will receive everything the same as the WP-1000 plan plus more. Users can have up to 50,000 visitors per month over two separate websites. Disk space is doubled from 40GB with the first plan to 80GB with this plan.

You can also stage up to 6 websites with this plan, which is a change from the one website with the first plan, and you get access to premium plugins and themes. The premium plugin and theme access saves you an average of $60 a year and gives you access to backup, editor and SEO plugins.

This plan costs $7.99/£6.40/€7.22 a month on offer, which rises to $12.99. This plan is a great reasonable price considering all the features you would receive, including the free premium themes and plugins and the fact that this plan allows two websites instead of one. This would make this plan great for users who would like to host one or two websites with a reasonable amount of visitors to one or each of their websites.

WP-3000’s

WP-3000’s is the name of the third plan offered by InMotion, which means the third WordPress plan offered by them. The price of this plan is a slight jump from the previous WP-2000 plan, coming in at a nice figure of $9.99/£8/€9.03 a month that rises to $16.99 afterwards.

With this WordPress plan, users will get every feature the same as the WP-2000’s plan, but instead of supporting two websites, this plan can support up to three websites and up to 125,000 visitors per month. Access to the premium themes and plugins is still included, and up to ten sites can be staged compared to the six sites in the WP-2000 plan. There is also 120GB of disk space with this plan.

WP-4000’s

The WP-4000 plan is the first plan to which you can subscribe on a monthly basis. Before the first three plans, you could only purchase either yearly or every two years. This is also the first plan in which users get access to a free dedicated IP address. Users also still gain access to 10 staging websites, just like the third plan.

This plan costs $16.99/£13.61/€15.36 on offer and then $32.99 after that. With this plan, up to six websites can be supported with up to 300,000 visitors per month, which is more than double the number of visitors you had with the first plan, with half the number of websites supported. 160GB of disk space is also included in this plan.

WP-5000’s

(Can’t find plan on InMotion website anymore – Date 09/09/2019)

WP-5000’s plan is another InMotion plan. It is called this because it is the fifth plan offered by InMotion for WordPress. This plan supports up to 10 websites, with double the number of visitors provided by the WP-4000s and 200GB of disk space. That means this plan would be perfect for sites that generate thousands upon thousands of traffic, even hundreds of thousands of monthly visitors.

The price of this plan is a drastic jump from the previous plan. It will set you back $59.99 a month for the two-year plan, $465.99 a month for the yearly plan, and $79.99 a month if you would like a monthly plan, which, to me, seems very expensive. For this price, this plan includes all the features within all the other plans before this one, with a more significant number of monthly visitors, disk space, and websites.

WP-6000’s

(Can’t find plan on InMotion website anymore – Date 09/09/2019)

The final plan InMotion offers for WordPress Hosting is the WP-6000’s plan. This plan starts at a very expensive $114.99 a month for two years and goes up to $149.99 a month if you would like a monthly plan. A yearly plan will cost you $124.99 a month. So what do you get for this price?

With this plan, you will receive everything you get with the WP-5000 plan, with extra disk space, the number of websites supported, and the number of visitors. Altogether, you will receive up to 240GB of disk space for up to 1.2 million visitors per month. This 1.2 million visitors can be spread across the twenty websites that this plan will support.

Additional WordPress Hosting Plans

InMotion also offers additional WordPress Hosting Plans for agencies and large developments.

Agency plans are called VPS-1000HA-S, VPS-2000HA-S, and VPS-3000HA-S. The cheapest plan starts at $27.99 a month on offer and $39.99 a month after the offer. This is the ideal plan for a newer agency.

The second plan costs $44.99 a month on offer and then $79.99 after the offer. The final agency plan costs $64.99 on offer, an incredible 55% increase from $144.99 before and after the offer. These two plans are ideal for larger and growing agencies.

Overall, there are six large development plans offered by InMotion. They are the Essential Plan, the Advanced Plan, the Elite Plan, Plan CC-500, Plan CC-1000 and Plan CC-2000. The cost for these plans are as follows;

Essential – $105.69/£84.65/€95.55 ($189.99 after offer) a month
Advanced – $166.59/£133.43/€150.60 ($229.99 after offer) a month
Elite – $238.99/£191.41/€216.05 ($319.99 after offer) a month
CC-500 – $340.99/£273.11/€308.26 ($419.19 after offer) a month
CC-1000 – $414.49/£331.97/€374.71 ($489.99 after offer) a month
CC-2000 – $519.49/£416.07/€469.63 ($589.99 after offer) a month

Do InMotion provide good support?

InMotion has many support features, which are part of its plans and company. They range from call, email, and chat support features to FAQs, tutorials, and a community forum.

With every plan, users will receive many support features: the 90-day money-back guarantee (3 months) and the 24/7/365 days a year US-based support. These two features provide excellent support to customers as they can always feel relaxed with the guarantees and can contact support anytime if they ever come in contact with a problem.

InMotion also provides a FAQ page. From here, users can choose a topic, such as ‘WordPress Hosting’, to find articles. The articles found here can help answer users’ problems.

The FAQs contain hundreds of Frequently Asked Questions, including questions about cPanel and your account with InMotion. If I were an InMotion user, this would be the first place I would go to to try and find the answer to my problem.

This is because the problem could be an easy fix, and it also means I wouldn’t need to wait to get an answer from the live chat or when phoning InMotions’ call centre. Especially when on the chat, the person you’re talking to could like the article within the chat.

A range of tutorials is available for users. From here, users can also find the answers to their questions and be shown how to fix them quickly. Once again, users will not need to go to other support features such as the chat or phone line. The tutorials could potentially provide the best answer for the user.

Having a community forum is also another great support feature within InMotion. Here, other users can post queries, and others can answer their problems without needing to go to InMotion directly.

The reason forums are great is that they allow other users to learn from one another and get a more genuine answer to their problems. Others may suffer the same issues, and here, users can find the right answer to their problem quickly.

What kind of security do InMotion provide?

InMotion offers many features within its plans to protect websites from spam, hackers, malware, and data loss. One way InMotion helps prevent data loss is through free backups and safe application rollback.

The free data backup helps to take backups of your website if something catastrophic happens to it. This means if your site is lost or has lost data, you’re able to go back in time to the point in which no data has been lost. You can do this once every four months for free, so three times a year.

If you need to do this again, you will need to pay $9 to get your backup. Of course, you can also create your backups manually. The safe rollback means you can return to a previous application version. This is essential when updates may have caused themes and plugins to not work.

A free SSL is included with every InMotion plan. This means all your site pages will be encrypted, which is perfect for e-commerce. All personal information, such as personal details and card information, will then be encrypted, leaving the customer worry-free.

Your sites are also protected by hack and malware protection. This feature scans your data and files for vulnerabilities that could potentially be exploited and repairs any vulnerabilities so that they cannot be exploited. The best way to keep your site vulnerability-free is to upgrade your site with the latest software. The web application firewall feature with every plan will further protect against attacks on your site.

InMotion’s performance, what’s it like?

Unlike many web hosting companies, InMotion is not mad about showing their uptime. Many would assume it must be bad, but it’s not. Generally, most companies offer a guarantee. If the company does not match this guarantee, it will refund the customer in question. It might even give out free days. InMotion doesn’t do this for WordPress, so there are no fake promises by them regarding uptime.

Many sites have done research into InMotions’ uptime, something I haven’t had the privilege of doing, and they run test sights on it. Many sites, such as Hosting Facts, show an uptime average of around 99.97% for InMotion. That works out to over 2 hours per year of downtime. That’s a decent amount, considering instances such as maintenance being carried out on your sites.

Again, just like their uptime, InMotion has excellent upload speeds of less than a second in some instances, which means many users will continue to enter your site. If the upload speeds are less than a second, many users will return to their previous page and look at other options and websites. One way InMotion try to improve their upload speeds is with PHP7. This feature speeds up your loading times up to 3x faster than previous versions of PHP. If older versions of PHP are used, your site could slow down.

InMotion also uses an advanced server caching feature, which speeds up your site’s execution. This helps load your sites much faster, as they have already been searched. Catching saves data onto the operating system, which means the server does not need to be approached again to perform the request.

Does InMotion have any other or unique features?

With InMotion, WordPress comes pre-installed. This means you do not need to go through the awkwardness of installing WordPress. If you have installed WordPress, you may already know it can get awkward and annoying. Free site migration is also offered like many other hosts offer, apart from the select few. With this, you won’t need to do it yourself unless you would like to. (InMotion will still help you).

InMotion guarantees no downtime during the migration, which is another plus. Please note that some migrations may cost depending on the migration size. Transfer from non-cPanel hosts will require a manual transfer, which could be problematic.

Staging sites is another feature of InMotion which is a great added feature. It allows users to preview a website and use different features and plugins to test before actually publishing. This will let you see if your theme works well with your site and if everything works fine. Users can also create their websites quite easily with the Boldgrid drag-and-drop builder. This feature allows users to build their WordPress sites quickly with the different drag, drop and resize features it includes.

Another great feature of InMotion is its automatic updates of plugins, themes, and the WordPress application itself. This can save you time, as you do not need to update them yourself. It also means you will always have the latest version of WordPress.

One of the best features of InMotion is it grants user access. This allows other users to gain access to your site without giving them free rein to your entire site. Clients could use this feature to see their website themselves and get to know WordPress if they ever want to update information on their site.

Positives of InMotion;

InMotion has many positives. They have a range of plans for different customers, from bloggers to web developers. Plans start from a reasonable price, which many can afford a month. Every plan comes with a wide range of features, including a free domain, free site transfer, and free backups—something not all web hosts offer, so it is most certainly another positive.

InMotion also offers features that help your sites with support and security in their plans. The features they offer are free SSL, a site rollback, hack and malware protection and 24/7/365 support. If you’re ever stuck, getting in touch with InMotion is never too far away.

They even have a community forum and tutorials to help you out. The other features help increase your sites’ security by scanning for malicious content, encrypting your data, and allowing you to go back to a previous version if an update interferes with your sites. A 90-day money-back guarantee is also available for all customers, which is great if you don’t like their hosting.

InMotion also boasts good uptime and upload scores, which is something every site needs and wants. Without good uptime and upload scores, many future clients and traffic will be lost, and they are more than likely to go to rival companies—not what anyone wants at all!

Negatives of InMotion;

Just like everything, there have to be a few negatives to InMotion, sorry! One of the most significant negatives for InMotion is that their plans can get expensive. This is done in two ways. The first way is that as the plans get more features and are more significant in size, the cost has to go up. I believe the costs go up significantly, which is unnecessary considering the size of the disk space, the number of visits per month, and the number of websites you can have only gone up.

The other second way the pricing can get expensive is the length of the plans. Generally, the plans seem costly at first, but that’s the price of a two-year plan. If you want a yearly plan, it will get slightly more expensive, but here’s the killer. If you would like a monthly plan, the prices can skyrocket from $29.99 a month to $39.99, and that is the cheapest plan you can go on monthly.

My thoughts;

Overall, I believe that InMotion provides some of the best web hosting for WordPress out there. All their plans offer many features that can improve your website from good to great. I would’ve rated them five stars except they’re not perfect, but in reality, which web hosting is? The pricing is one of the only features of InMotion that lets them down, and even at that, the pricing for specific plans is decent.

I would recommend InMotion’s hosting as I would try them out myself.

This article was last updated on 19th September 2019

*ALL PRICING WITHIN THIS ARTICLE WERE ACCURATE AT TIME OF WRITING. ALL STERLING (GBP) AND EURO (EUR) WERE CONVERTED FROM DOLLARS (USD) USING GOOGLE’S OWN CONVERTER.

*ALL PLANS AND PACKAGES MADE BY INMOTION ARE SUBJECT TO CHANGE BY INMOTION THEMSELVES.