Property management is a dynamic and rapidly evolving sector critical to the real estate market. From residential to commercial properties, property managers are responsible for ensuring their assets’ efficient and profitable operation. 

In this article, we will explain the statistics and trends shaping the property management industry, providing insights into the current landscape and future opportunities for professionals in this field. 

Property Management Industry

The property management industry involves managing real estate properties as a representative of owners or investors. This includes residential and commercial properties, such as apartment buildings, office buildings, retail spaces, etc. Property managers oversee various aspects of a property, including maintenance, tenant relations, rent collection, and financial management.

Property management companies may also serve additional options like marketing and leasing, property inspections, and handling legal matters related to the property. They liaise between property owners and tenants, ensuring that both sides are satisfied and that the property is well-maintained.

Key players in the property management industry include large national companies and smaller independent firms. They may specialise in managing specific types of properties or offer a range of services to meet the needs of different clients.

property management industry statistics

Current State of the Property Management Industry

property management industry statistics

Key statistics in the property management industry provide valuable insights into the market dynamics. According to the latest property management statistics, the sector has experienced steady growth recently, driven by increasing demand for professional property management services. Industry trends also shape property management practices, leveraging technology to improve efficiency and customer service.

Moreover, the market size of the property management industry continues to expand, reflecting the growing importance of property managers in the real estate ecosystem. With more property owners seeking reliable management solutions, property management companies play a great role in ensuring the easy operation of residential and commercial properties. Here are some key statistics in the property management industry:

  1. The property management industry is worth only $88 billion in the United States, with an annual growth rate of 3.9% between 2016 and 2021.
  2. Over 53% of property management companies use software to streamline operations and improve efficiency.
  3. The average property management company manages around 300 properties, with larger companies managing over 1,000.
  4. The primary reasons property owners hire property managers include saving time, avoiding legal issues, and maximising rental income.
  5. The rental market continues to grow, with rental vacancy rates reaching a 34-year low in 2021, driving demand for professional property management services.
  6. Property managers’ top challenges include maintenance issues, late rent payments, and tenant turnover.
  7. The use of technology in property management is rising, with online rent payment systems, digital maintenance requests, and virtual property tours becoming increasingly popular.
  8. The average property management fee ranges from 8-12% of the monthly rental income, depending on the services provided.
  9. Property management companies increasingly focus on customer experience and satisfaction, emphasising communication, transparency, and responsiveness.

How do Property Managers Contribute to the Industry?

The role of property managers in real estate extends beyond mere property oversight. Property managers mediate between landlords and tenants, facilitating smooth interactions and resolving issues promptly. They have a range of services, such as property maintenance, rent collection, and lease management, to ensure the optimal performance of their properties.

Property management software has revolutionised property managers’ operations by streamlining processes and enhancing efficiency. Technology integration enables property managers to automate tasks, track maintenance requests, and communicate effectively with property owners and tenants.

 Additionally, property managers are responsible for ensuring that properties comply with local and state regulations, handling evictions if necessary, and conducting regular inspections to ensure well-maintained properties. They also play a crucial role in marketing rental properties, screening potential tenants, and negotiating lease agreements.

Property Management Industry Statistics (2024)

  1. The global property management industry is estimated to extend a market size of $25.7 billion by 2024, with a CAGR of 6.5% over the forecast period.
  2. The residential segment is expected to hold the greatest market share in the property management industry, accounting for approximately 60% of the total market revenue by 2024.
  3. The commercial segment is also expected to grow significantly, driven by increasing demand for commercial properties, especially in emerging markets.
  4. The adoption of technology in property management is expected to increase, with new software and tools to streamline operations and improve efficiency.
  5. North America is expected to dominate the property management market, followed by Europe and Asia Pacific, driven by growing urbanisation and increasing real estate investments.
  6. Key trends in the property management industry include the rise of co-living spaces, smart buildings, and sustainability initiatives to attract tenants and increase property value.
  7. Property management companies focus on providing personalised services and amenities to tenants, such as concierge services, fitness centres, and community events, to differentiate themselves in a competitive market.
  8. The COVID-19 pandemic has accelerated the adoption of digital solutions in the property management industry, such as virtual tours, online rent payments, and remote maintenance requests.
  9. The rising importance of sustainability and environmental responsibility drives property managers to implement energy-efficient technologies and green building practices to reduce operating costs and attract environmentally conscious tenants.
  10. Overall, the property management industry is expected to grow and innovate in the coming years as companies adjust to changing consumer needs and technological advancements. 

Property Management Services in the UK industry trends (2018-2023)

  1.  Increasing Demand for Property Management Services: With a growing number of rental properties and a shift towards renting rather than homeownership, the demand for property management services in the UK is expected to increase in the coming years.
  2. Technological Advancements: The property management industry in the UK is witnessing a significant adoption of technology, like property management software, to streamline operations and improve efficiency.
  3. Regulatory Changes: Changes in regulations and legislation, such as the introduction of the Tenant Fees Act in 2019, are expected to impact the property management industry in the UK.
  4. Focus on Sustainability: The property management industry is increasingly focused on sustainability and energy efficiency, with more landlords and property managers implementing eco-friendly practices.
  5. Outsourcing of Property Management Services: Many landlords and property owners in the UK opt to outsource property management services to professional firms, leading to a rise in the number of property management companies.
  6. Increasing Competition: The property management industry in the UK is becoming increasingly challenging, with new entrants and traditional players vying for market share.
  7. Shift towards Proactive Management: UK property managers focus on proactive management strategies to enhance tenant satisfaction and retention rates.
  8. Rental Market Dynamics: Fluctuations in the rental market, such as changes in rental prices and occupancy rates, will impact the demand for property management services in the UK.
  9. Emphasis on Customer Service: Property management firms in the UK are placing a greater emphasis on delivering high-quality customer service to differentiate themselves in the market.
  10. Urbanisation and Population Growth: Urbanisation and population growth in major cities in the UK are driving the demand for property management services, particularly in high-density residential areas. 

Most Significant Companies in the Property Management Services Industry in the UK

  • Countrywide Plc
  • Savills plc
  • Knight Frank LLP
  • LSL Property Services
  • Connells Group
  • Belvoir Lettings plc
  • Grainger plc
  • Zoopla Property Group
  • Foxtons Group plc
  • Martin & Co. (UK) Ltd. 

Upcoming Trends in Property Management for 2024

property management industry statistics

Expected industry changes in property management by 2024 indicate a shift towards more data-driven and customer-centric solutions. Innovations in facility management for property owners are set to transform how properties are maintained and serviced, improving customer satisfaction and operational efficiency.

The future of property inspections and lease management is poised for advancements, with digital tools and predictive analytics significantly optimising property management processes. Property managers must stay abreast of the recent trends as technology evolves to remain competitive. Additionally, sustainability and green practices are expected to become more prevalent in property management, with a growing emphasis on energy efficiency, waste depletion, and environmentally friendly building materials. Property managers must adapt to these new trends and incorporate sustainable practices into their property management strategies to meet the rising demand for eco-friendly living spaces.

Furthermore, the rise of artificial intelligence and automation will likely revolutionise property management operations, allowing for more streamlined processes, better decision-making, and improved tenant experiences. Property managers must harness the power of AI and automation tools to enhance their operations and provide better services to their tenants.

How Does the Property Management Market Compare Globally?

The global property management market analysis reveals varying trends and growth patterns across different regions. The market size and growth projections for property management indicate a positive outlook for the industry, with increasing investment and demand for property management services driving expansion.

Investment trends significantly impact the property management industry, influencing market dynamics and shaping the future landscape. As the property management sector evolves, global comparisons provide valuable information about industry best practices and emerging opportunities. In North America, the property management market is experiencing steady growth, driven by increasing urbanisation, rising disposable income, and the growing trend of outsourcing property management services. The market also benefits from technological advancements, with property management companies leveraging software and platforms to streamline operations and enhance customer experience.

The property management market in Europe is characterised by a strong regulatory environment and a focus on sustainability and energy efficiency. The market is also experiencing a shift towards smart building technologies, the integration of IoT devices, and data analytics to optimise property management processes and improve operational efficiency.

Asia-Pacific’s property management market is poised for rapid growth, fueled by urbanisation, population growth, and increasing disposable income. The market is also witnessing a rise in real estate investments, particularly in emerging economies such as China and India. Property management companies in the region focus on providing integrated solutions, leveraging technology, and adopting sustainable practices to meet the growing demand for property management services.

Challenges Faced by Property Management Professionals

Dealing with tenant and landlord issues in property management is a familiar challenge industry professionals face. From resolving disputes to ensuring timely rent payments, property managers need to navigate complex relationships to maintain property harmony.

Competition among property management companies is another obstacle that professionals encounter, requiring them to differentiate their services and streamline operations to stay ahead in the market. Adapting to changing industry regulations and standards is essential for property managers to remain compliant and uphold industry best practices. Moreover, managing maintenance and repairs in a timely and cost-effective manner can also be a significant challenge for property managers. They must coordinate with vendors, schedule appointments, and ensure that all necessary repairs are completed effectively to maintain the property’s value and appeal to tenants.

Another challenge in property management is dealing with difficult tenants who may have issues with non-payment of rent, property damage, or disruptive behaviour. Property managers must handle these situations professionally and effectively to protect the landlord’s interests and maintain a positive living environment for all tenants.

In addition, staying informed about market trends, rental rates, and property values is essential for property managers to make informed decisions and maximise the return on investment for property owners. They must analyse market data, conduct property inspections, and stay abreast of industry news to stay competitive in the ever-evolving real estate market.

A Further Focus on Sustainability

As the necessity of sustainability continues to gain traction, individuals, businesses, and governments must focus their efforts on sustainable practices further. This involves making individual changes and adjustments and working together to create lasting impact and change.

One key aspect of sustainability is decreasing our carbon footprint and transfering to renewable energy sources. This can include installing solar or wind energy, transitioning to electric vehicles, and reducing energy consumption in our homes and businesses. By making these changes, we can help reduce the effects of climate change and design a more sustainable future for future generations.

Another area of focus is reducing waste and promoting recycling and composting. By decreasing the amount of waste we produce and accurately disposing of it, we can help conserve natural resources and reduce pollution. This can involve separating our recycling, composting organic waste, and choosing products with minimal packaging.

Furthermore, sustainable practices also extend to ethical sourcing and production. This means supporting companies that prioritise fair labour practices, use sustainable materials, and minimise their environmental impact. By selecting products and services from companies that prioritise sustainability, we can help drive positive change in the market and inspire others to follow suit.

Achieving sustainability requires a collective effort and a commitment to positively changing our day-to-day lives. By focusing on sustainable practices and working together to create a more sustainable future, we can help save the planet and ensure a better quality of life for all. 


Property management is a robust and growing sector vital to the real estate market. The industry is poised for continued growth with an increasing demand for rental properties and a rising number of real estate investments. Property managers must adapt to changing trends, such as the rise of technology and the increasing demand for sustainable and eco-friendly buildings.

Overall, the outlook for the property management industry is positive, with opportunities for growth and innovation in the years to come. 

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