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Website Design for Business Advisory Services: A Case Study

Updated on: Updated by: Marwa Alaa

ProfileTree delivered website design for business advisory services firm Brexit Plan, a Belfast-founded consultancy that helped businesses across the island of Ireland work through the economic impact of the UK’s departure from the EU. This legacy case study documents the full project: UX research, visual design, content structure, and a custom animation — all built to translate a complex legal service into something any business owner could immediately understand and act on.

The Brexit Plan project remains one of the clearest examples in our portfolio of what good website design for business advisory services looks like in practice. The challenge of making specialist knowledge accessible to non-expert audiences has not changed, even if the regulatory context has.

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The Challenge Advisory Firms Face Online

Business advisory and legal consultancy firms share a problem we see repeatedly at ProfileTree: they are experts at what they do, but their digital presence rarely reflects that expertise in a way that non-expert audiences can act on.

When we talk about website design for business advisory services, the core tension is almost always the same. Advisory businesses (solicitors, consultants, financial planners) tend to write for their peers rather than their clients. Websites fill up with technical terminology, dense paragraphs, and a tone that signals authority to other professionals while pushing away the very business owners the firm is trying to reach. Good consulting website design starts by solving that problem before anything else.

Brexit Plan came to us without any website at all. The founders had a well-defined service offering and genuine specialist expertise, but no way to explain it to the business owners across Ireland and Northern Ireland who needed it most.

Our UX research confirmed what we expected: information in this sector was heavily jargon-laden, and the handful of competitors offering similar services had done little to make their guidance accessible. The gap was clear and the opportunity was real.

“The challenge with website design for business advisory services isn’t getting the expertise on the page,” says Ciaran Connolly, founder of ProfileTree. “It’s presenting that expertise in a way that earns trust from someone who is stressed, short on time, and unfamiliar with legal or financial language. Get that right and the website does the sales work for you.”

This challenge applies equally to any advisory, consultancy, or professional services business today, whether the specialism is tax planning, HR compliance, or cross-border trade.

About Brexit Plan: The Project

Brexit Plan was founded by a senior solicitor to help businesses on both sides of the Irish border assess and manage their exposure to the economic disruption caused by Brexit. The service covered cross-border trade, regulatory compliance, supply chain risk, and investment planning for SMEs operating across the UK-Ireland boundary.

When Brexit Plan approached ProfileTree, they had no website, no digital presence, and limited means to promote their services beyond direct referrals. The brief was a textbook case of website design for business advisory services: build a site that explains a complex offering simply, establishes credibility quickly, and directs visitors to take action.

The site was built and launched during the height of Brexit uncertainty, when demand for exactly this kind of advisory service was at its peak.

A graphic titled BREXIT PLAN lists four points: Leave the EU, Control Our Borders, Take Back Our Laws, Boost Our Economy. The design echoes professionalism—ideal inspiration for website design for business advisory services—on a dark green background.
Smart Website Design for Business Advisory Services

What We Did: The Consulting Website Design Approach

With the brief defined and UX research complete, the design and development process had three clear priorities: accessibility of language, visual engagement, and navigational clarity. These are the same three priorities we bring to every website design for business advisory services project we take on.

Strategy and UX Planning

Our research identified two distinct user groups coming to Brexit Plan with very different starting points: businesses based in the Republic of Ireland and those operating in Northern Ireland and Great Britain. Each group faced different regulatory implications and needed different information. Rather than presenting everything on a single undifferentiated page, we structured the site around these two pathways from the very first interaction.

We confirmed that legal jargon was the primary barrier to engagement. The site needed plain language throughout, supported by a glossary of key Brexit terms that gave users a reference point without disrupting the reading flow.

Design and Build

ProfileTree developed a cartoon-style animation for the hero section, a deliberate choice to signal that this was a firm willing to communicate differently to others in its sector. The hero directed visitors clearly to one of two advisory pathways: Irish businesses or Northern Irish and British businesses. This single design decision removed the ambiguity that typically causes advisory websites to lose visitors at the first scroll.

The site was built as a single-page layout, divided into standalone content panels with short paragraphs. This structure kept users on a clear reading path without the navigation friction that multi-page sites can introduce when visitors are exploring an unfamiliar service for the first time.

Content Structure

ProfileTree’s content team wrote all copy with a non-expert audience in mind. Legal terminology was either avoided or, where unavoidable, explained in plain terms within the page. A jargon glossary was added as a final section, giving users a reference resource that extended the page’s usefulness well beyond the initial visit.

Calls to action were placed at the end of each service panel, matched to the specific audience pathway the visitor had chosen. This kept the conversion prompts contextual rather than generic.

Video Production

We produced a two-minute animation to illustrate each of the services Brexit Plan offered. For a service that is inherently abstract, the animation gave visitors a concrete, visual summary they could follow without needing prior knowledge of trade law or regulatory frameworks.

Visual storytelling is an underused tool in website design for business advisory services, and this project demonstrated its value clearly.

 

Results: Website Design for Business Advisory Services

Brexit Plan launched with a complete digital presence where none had existed before. The site generated new enquiries from business owners across Ireland and Northern Ireland who found the service through organic search and direct referrals.

The client was established as a recognisable, accessible specialist in cross-border advisory services, a position their competitors, despite having websites, had not claimed. Clear calls to action and structured content panels produced a measurable uplift in lead volume from the point of launch. The animated explainer also gave Brexit Plan a shareable asset they used across presentations and business development conversations.

 

 

 

The Brexit Plan website served its purpose throughout the peak period of Brexit-related business activity. As a legacy project, it stands as a clear demonstration of how considered website design for business advisory services can make specialist knowledge genuinely accessible and commercially productive.

 

How ProfileTree Approaches Website Design for Business Advisory Services

Every advisory firm website we build at ProfileTree starts from the same question: who is reading this, and what do they need to be able to do next?

For advisory and consultancy businesses, the answer almost always points to the same structural requirements. The service needs to be explained in plain language website design within the first two scrolls. The firm’s credibility needs to be established quickly, without relying on job titles alone. And the conversion path (whether that is booking a consultation, downloading a guide, or making an enquiry) needs to be accessible at multiple points throughout the page.

Where the service is complex, we use a combination of written content, visual explainers, and structured glossaries to reduce cognitive load without oversimplifying the offering. Where the audience is split by geography, industry, or business size, we build content pathways that direct each visitor to the information most relevant to them.

ProfileTree has worked with advisory and professional services businesses across Northern Ireland and Ireland since 2011. The lessons from projects like Brexit Plan inform every website design for business advisory services engagement we take on today. You can explore our full approach through our website design services for professional and advisory businesses.

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FAQs About Website Design for Business Advisory Services

What should a website for a business advisory firm include?

A business advisory website needs to explain what the firm does in plain language, establish credibility through relevant experience rather than generic claims, and make it straightforward for a visitor to take the next step. For most advisory firms, that means a clear service overview, a plain-language explanation of the process, and at least one route to enquiry visible without scrolling. Glossaries, FAQs, and short explainer videos are particularly useful for services that involve regulatory or legal complexity.

How do you design a website that explains complex services without losing visitors?

The key is structuring content around what the user needs to know rather than what the firm wants to say. That means starting with the problem the visitor is trying to solve, using short paragraphs, and avoiding jargon unless it is immediately explained. Visual content (animations, diagrams, or short videos) reduces the burden on written copy and gives users a second route into understanding the service. This is central to any effective website design for business advisory services.

Should a consultancy website be a single page or a multi-page site?

It depends on the breadth of the service offering and the number of distinct user groups the firm serves. For a focused service targeting a clearly defined audience, a single-page layout often performs better because it keeps visitors on a linear path and reduces navigation drop-off. For firms offering multiple service lines across different sectors, a multi-page structure with clear navigation is usually more appropriate. The right consulting website design structure always follows the user’s needs, not the firm’s preferences.

How long does it take to build a website for a business advisory firm?

A focused project like Brexit Plan (single-page design, custom animation, and full content) typically takes six to ten weeks from initial brief to launch. Timelines extend when the firm needs multiple service pages, complex integrations, or a phased content build. ProfileTree scopes each project individually before any timeline is confirmed.

Can ProfileTree help with the written content as well as the design?

Yes. ProfileTree’s content team works alongside the design and development teams on every project. For advisory firms, this is particularly important because good website design for business advisory services requires both an understanding of the specialism and the ability to translate it for a non-expert audience. Content is not treated as an add-on; it is part of the build from the strategy stage.

Does a professional services website need ongoing SEO work after launch?

For most advisory firms, yes. A well-structured website is the foundation, but ongoing content and technical SEO work are what build organic visibility over time. That is especially true in specialist sectors where search volumes are modest but the commercial value of each enquiry is high. ProfileTree offers ongoing SEO support as part of a broader digital marketing relationship for clients who want to build on their initial website investment.

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